Privacy Policy

1. Introduction

NowGLP Order ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our telehealth services and website.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, date of birth, and contact information
• Medical history and health information
• Insurance information
• Payment and billing information
• Emergency contact information

Automatically Collected Information

When you access our services, we may automatically collect:

• Device information and IP address
• Browser type and version
• Usage data and interaction patterns
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our telehealth services
• Process your medical consultations and prescriptions
• Communicate with you about your account and services
• Process payments and send billing information
• Comply with legal obligations and regulatory requirements
• Protect against fraud and unauthorized access
• Send you important updates and notifications

4. Health Information Protection

We are committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws. Your medical information is stored securely and is only accessible to authorized healthcare providers and staff who need it to provide services to you.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Healthcare Providers: With licensed healthcare providers who need access to provide medical services
• Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, data storage)
• Legal Requirements: When required by law, court order, or government regulation
• Emergency Situations: To protect the health and safety of you or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Opt-Out: Opt out of certain communications and marketing
• Data Portability: Request a copy of your information in a portable format

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through our website or customer service channels.